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Blue Cross Blue Shield of Illinois Glass Door

Written By Friday, July 8, 2022 Add Comment Edit

Updated Jul 7, 2022

Found 2,270 of over 2,485 reviews

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC President Maurice Smith

Top Review Highlights by Sentiment

Pros

  • "Great benefits (though medical expenses were going up and PTO was being cut back somewhat) "(in 331 reviews)

  • " The pay is good and comparable "(in 144 reviews)

  • " The people are great and I love how there is a work "(in 126 reviews)

Cons

  • " The senior leadership in the customer service division is leading very poorly and it will catch up to them soon. "(in 59 reviews)

  • "Good managers get passed over while managers that act like Genghis Khan get promoted. "(in 51 reviews)

  • " Hired with no training of my scope of work or communication of what I am accountable for. "(in 47 reviews)

Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC and is not affected by filters.

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  1. Current Employee, more than 10 years

    Featured Review

    Pros

    The company has fantastic benefits from health to 401K and pension to tuition reimbursement. The pay in my area for professional is excellent and I feel the company really cares about their employees and is always listening to their concerns.

    Cons

    There can be communication issues between separate parts of the company where one area may not receive the same communication as another. This has gotten better over the years I have worked for the company.

  2. Current Employee, less than 1 year

    Pros

    Great Benefits & work environment

    Cons

    Pay is not as competitive

    Continue reading

    3. Join the Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC team

  3. Former Employee, more than 3 years

    Pros

    The people working in IT (my area) are generally dedicated & hard working, and even though this is a typical "big dumb insurance company", they generally are able to make some progress each year.

    Cons

    HR (and its various elements, including recruiting, core HR, payroll, etc.) is the worst I've ever experienced in almost 30 years of working. Everything from the systems (very old software; example: managers doing reviews kept everything in Word documents because the system "lost" their entries on a regular basis), to the people (recruiting here is so bad its shocking they can hire anyone), to the policies (random changes to dress code, hybrid work, etc. all done without explanation, essentially at the whim of upper mgmt) are bad for the employees, and a nightmare for managers. I spent most of my HR related time fighting HR vs. actually helping my people or hiring new staff. This company would be better off if they jettisoned the whole function and outsourced it to one of the HR outsource companies.

    Continue reading

  4. Good Company

    Jul 3, 2022 - Technical Content Writer

    Recommend

    CEO Approval

    Business Outlook

    Pros

    -Values volunteering -Has Business Resource Groups that are helpful and fun -Encourages work/life balance -Monthly, gives all employees who are non-telecommuters a one-day work from home day -Benefits are great -Bonuses are good

    Cons

    -Silos exist - If non-clinical, career paths are not encouraged - It is not encouraged to skip 'job levels', even if qualified

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  5. Current Employee, less than 1 year

    Pros

    Management team that builds you up and supports you with all the tools and resources you need to complete your job duties, and not to mention the excellent pay and numerous amount of added benefits that are available for employees to take advantage of. Too many good things to list, honored to be apart of the Blue Cross Blue Shield team.

    Cons

    Working telephonically has been a challenge to my IT skills but I have improved my knowledge so I do not know if you would consider it a con.

  6. Current Employee, less than 1 year

    Pros

    The people! Hands down one of the best groups of people I have worked with. Very collaborative and supportive environment where everybody works together to achieve the best possible results. The company seems to honestly care about the wellbeing of its employees and the benefits reflect that. It's very common to find employees that have been with the company for 10, 15, 20+ years so this speaks volumes to the culture and the overall company. I Highly recommend it.

    Cons

    Large organization which sometimes can be complicated to navigate, particularly for new hires. Some projects sometimes feel like they take forever to finish since there are many processes, red tape, and legal steps that need to take place. If you come from the health or government sectors, this should be familiar to you but if you come from the private non-health sector, there is definitively a learning curve (it is not bad, just different). However this is expected due to the nature of of the industry in general.

  7. Good IT shop

    Jul 6, 2022 - Senior Cybersecurity Analyst

    Recommend

    CEO Approval

    Business Outlook

    Pros

    Exciting work. Open communication from Leadership. You feel involved in the company goals and initiatives. Supportive of ALL PEOPLE, not just the pastey white guys.

    Cons

    It can be difficult to get promoted.

  8. Pros/Cons

    Jul 7, 2022 - Project Delivery Specialist

    Recommend

    CEO Approval

    Business Outlook

    Pros

    Annual bonus, good health insurance

    Cons

    Lack of communication, raises aren't comparable to inflation percentages

  9. Pros

    Takes care of their employees. Develops employees. Work life balance encouraged. Friendships development amongst employees is common - even across state lines.

    Cons

    External hires are brought on at a hire pay rate than experienced internal employees currently make. Only 40 hours PTO roll over each year.

  10. Current Employee, less than 1 year

    Pros

    I started her 04/04/2022 so I am a new employee, but I must say that in 28 years of nursing, I have never had such an amazing onboarding process. Thorough!. They will not let you fail here. Everyone is a family and is always looking out for my best interest. Even though working from home, the team is always there to support each other. Texts and calls are answered ASAP.

    Cons

    A ton of autonomy working from home so must have good work ethics.

    Continue reading

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Reviews FAQs

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC has an overall rating of 3.6 out of 5, based on over 2,485 reviews left anonymously by employees. 68% of employees would recommend working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC to a friend and 63% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC. This rating has decreased by -3% over the last 12 months.

68% of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

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Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Careers

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Company Updates

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Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC

396 days ago

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Today is the first day of our 2021 Internship Program! We're excited to welcome 54 interns from 33 universities and can't wait to see what they accomplish this summer.

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Source: https://www.glassdoor.com/Reviews/Blue-Cross-Blue-Shield-of-Illinois-Montana-New-Mexico-Oklahoma-and-Texas-HCSC-Reviews-E5787.htm

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